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Welcome to Informap – Pioneers of GPS Telematics in the UAE
Since 2002, Informap has been a leader in Location-Based Services, providing innovative and reliable solutions in GPS Telematics and Addressing services. As a front runner in GPS Vehicle Tracking and Fleet Management, our advanced telematics platform has evolved over 25 years, shaped by the use cases of over 1,000 satisfied customers.
We are committed to being YOUR most reliable and convenient service provider.
Our Mission
To provide affordable and scalable location technology solutions that grow with small and medium businesses. For large enterprises, we enable seamless integration of web mapping, IoT, addressing, and mobile resource management through powerful APIs.
Our vision
Help realize the full potential of GPS Technology.
Our Value
Listen to our customer challenges, solve their pain points, Innovate continuously and ensure that our solutions and services justify their business.
Leadership
Converting an idea into reality requires Passion, Tension, Flow and Speed. Our senior leadership team realizes the importance of these ingredients for designing, developing and deploying solutions that we offer. We continuously innovate and adapt our solutions to contemporary technology standards. Our solutions have therefore evolved based on continuous feedback received from our users.
Mr. Ummer Sahib, Director of Informap, is a Technology Specialist with over 35 years of expertise in the Geospatial industry. Holding a Masters in City Planning from CEPT University, Ahmedabad India, Mr. Sahib has been instrumental in pioneering GIS and mapping solutions across multiple regions, including the UAE, India, Asia, Middle East and Europe.
Mr. Sahib played a key role in developing India’s first GIS software and has led major GIS, GPS, and fleet management projects. Under his leadership, Informap has developed innovative GPS tracking platforms and solutions for diverse industries. His problem-solving skills and passion for innovation have driven Informap’s growth, resulting in the rollout of cutting-edge technologies and services over the past 25 years.
An author and speaker on Smart Cities, GPS Telematics, and GIS technologies, Mr. Sahib has co-authored multiple books, published by Springer on Smart Cities.
In 2019, Springer published Mr. Sahib’s third co-authored book on “ Smart Environment for Smart Cities”.
Our Story
22+ Years of Mapping expertise and growing with our clients.
Informap was established in the UAE in 2002 by acquiring Spatial Data Integrators (SDI) company from MAPS geosystems, Sharjah.
Realizing the importance of detailed building level maps for accurate door delivery and emergency response, the founders realized the need for establishing a Virtual Addressing System for the UAE. Thus in 2005, Informap released a 6-digit based UAE Locator Addressing System called Geo-Reference Locator (GRL). Today, it has been upgraded to a 7-digit system called Geo-Reference Code (GRC) to locate every single building in the UAE.
2002
Informap Was established in the UAE on Feburary 2002 by acquiring Spatial Data Integrators (SDI) from MAPS geosystems, Sharjah.
2003
Released Desktop & PDA Responsive Versions of GRL Addressing Systems.
2005
Released Web & Business Edition – UAE Locator. Won the Gold Award from Salon International Des Inventions for our innovation in GRL Addressing Services.
2006
Released SMS Version Of Fleet Tracking and Management Solution.
2007
Launched Informap’s first tracking solution www.whereareyou.ae.
2008
Partnered with South Korean Company and Launched its Own Customized Tracking Device. Etisalat choses Informap as the content provider for Etisalat Mobile mapping services.
2009
Released Webversion of uaelocator for delivery companies.
2010
Developed an Advanced Tracking Solution with Bespoke systems for Oil Sectors.
2011
Provides Business Location Mapping service for www.localsearch.ae. Launched GRL (Geo Reference Locator) 6-digit based Addressing solution for the UAE.
2012
Released the Mobile Version of GRL Addressing system. Released the Mobile Version of Where are you Tracking Solution.
2013
Emirates Fast Food company choose Informap’s GRL based Addressing system for Home delivery.
2014
Address Doctor choses Informap as the UAE Address Data Provider. Released business version of GRL addressing systems on Tablets.
2015
Successfully Integrated Makani Addressing system into Informap’s Home Delivery Mapping Solution. Aster DM Healthcare chooses Informap as their Fleet Management Solution Provider. Launched infofleet.com , the advanced and fully equipped version of Tracking solutions. Dubai Police (DP) Awards Informap as Secure Path Service Provider for Car Rental Companies.
2016
A Prestigious Dubai Hotel Chain successfully Implemented Informap ‘s INDOOR MAPPING. Dubai Municipality (DM) Approves Informap as the Authorised Makani Enabler. Launched version of Android Based Field Staff Tracking to track field staff. Released Mobile APPs for Whereareyou.ae & Infofleet Tracking Solution – iOS & Android OS. Released Web Version of ROMA (Riders Order Monitoring Application) to track Bike and rider for Home Delivery Companies. Became Authorised Distributor of AMBICAM Cloud Cameras in the UAE. Became Authorised Distributor of AIRMENTOR AirQuality Monitoring Solutions in the UAE. Released WOX(Worker Tracking and Attendance System)Using RFID built for Companies handling Project Sites & Workers Schedule.
2017
Released Field staff Tracking v2.0 with Task management functions Released Tablet Version of RATS (Rider Assignment and Tracking System) to track Bike and rider for Home Delivery Companies Released WOX (Worker Tracking and Attendance System) Using BIOMETRIC Finger Print Readers built for Companies handling Project Sites & Workers Schedule
Corporate
Informap Group operates under Informap worldwide BVI. The corporate affairs are looked after by the corporate Head Quarters in Geneva. Informap has its regional head quarters in Moscow, Dubai, Singapore and New York and country operation offices in several countries.
Informap has 2 technology centers:
The Sharjah technology center is focused on 2D Data acquisition, Mapping, LBS and Mobile Resource Management.
The Moscow Technology center is focused on 3D modeling and virtual city modeling.
Innovations
At Informap, we are committed to continuous innovation, both in technology and in delivering value. While our technological advancements often happen behind the scenes at the engineering and systems level, our value innovations are directly felt by our customers. One such example is our GRL value innovation, which has taken over a decade to reach and benefit businesses and residents across the UAE.
GPS Vehicle Tracking
Informap was a pioneer in the UAE to introduce GPS tracking technology using SMS communication, long before it became mainstream. Early on, we recognized the need for GPS devices that could withstand the harsh desert climate.
To meet this challenge, we sourced specially manufactured units from Korea, custom-built for Informap. This strategic decision ensured exceptional reliability and high accuracy. Remarkably, these devices served our customers for nearly a decade before being upgraded to 4G-enabled models.
On the software side, Informap continued to drive value innovation by incorporating real-world use cases brought to us by our customers. We developed a comprehensive suite of reports tailored to a wide range of industries, helping businesses unlock measurable benefits from their fleet operations.
To meet the complex requirements of large enterprises, we created FLEETMAMA. a specialized vehicle key management system, designed for managing the keys of large fleet.
Recognizing that drivers are often unfairly seen as the weak link in GPS tracking and fleet management, Informap took a more inclusive approach. We developed DriversLOG, an intuitive app that empowers drivers to log vehicle related activities through voice recording and photos, from purchase to sale or scrapping, By positioning the driver as a key stakeholder in the tracking ecosystem, we built a system that encourages accountability, transparency, and engagement.
Similarly, when our users needed to track their field staff, Informap designed and developed a smartphone-based solution called MiTrack that enables real-time staff tracking, task assignment, activity monitoring, and enhanced safety assurance in the field.
Addressing System
When Informap started its Dubai operations back in 2002, one of the major challenges faced by enterprises, particularly in food and parcel delivery, was the absence of a digital addressing system in the UAE.
To solve this, Informap designed and developed the Geo Reference Locator (GRL), a six-digit virtual addressing system similar to a web URL. By simply adding a unique GRL code to a customer’s address, the location became instantly identifiable and navigable. As a result, fast-food chains like McDonald’s have been able to achieve home deliveries in under 10 minutes—without needing to call the customer for directions.
Today, the GRL system has evolved into a more advanced 7-digit Geo Reference Code (GRC), with each digit carrying specific meaning. At a glance, delivery personnel can identify the Emirate, region, area, and even the building number, making navigation faster and more intuitive. The GRC is now widely adopted across the UAE for last-mile delivery, significantly enhancing logistics efficiency and customer satisfaction.
To support this digital addressing system, Informap maintains a robust Geographic Information System (GIS). We update digital data layers, including establishment records and building details, on a quarterly basis to ensure accuracy and reliability.
Home Delivery Solutions
Informap recognized that in last-mile delivery, having an accurate customer address is only part of the solution. Small and medium-sized businesses also need an affordable platform and a reliable rider app to manage deliveries efficiently and cost-effectively.
Drawing on our experience in developing systems for large enterprises, Informap created PickNdrop, a versatile dispatch management platform paired with a user-friendly rider app, specifically designed to meet the needs of small and medium businesses.
With PickNdrop, businesses can manage door-to-door deliveries independently, without relying on costly third-party delivery platforms. This empowers them to retain control over their operations and protect their margins from excessive commission fees.
izi.TRAVEL
In an age where travellers seek authentic, self-paced experiences, izi.TRAVEL stands out as a game-changer in the tourism industry. Blending GPS technology with immersive storytelling, izi.TRAVEL transforms smartphones into personal tour guides, no human guide required.
The innovation lies in its simplicity and scale. izi.TRAVEL offers a vast collection of audio tours for cities, museums, and historical sites across the globe. Each tour is GPS-enabled, automatically playing audio when users reach specific locations. This seamless integration of location-based technology and curated content gives travellers the freedom to explore at their own pace, anytime, anywhere.
What sets izi.TRAVEL apart is its open and free platform. It empowers museums, tourism boards, professional guides, and even passionate locals to create and publish their own audio tours, paid or free.
This crowdsourced model fuels both the diversity and authenticity of content, ensuring travellers receive rich, local insights rather than generic commentary. Moreover, izi.TRAVEL meets a growing demand for affordable, flexible, and culturally immersive travel experiences. With just a smartphone and a pair of headphones, users can hear what they see, engaging audio guides that bring landmarks, museums, and city streets to life. Whether on-site or off-site, online or offline, the experience is seamless and accessible anytime, anywhere.
The latest version of the app introduces powerful new features. Travelers can now create personalized itineraries, share them with friends, or let the AI-powered planner generate one based on their interests. In addition, users can book attraction tickets directly within the app, eliminating the need for multiple platforms.
With izi.TRAVEL, one app is all you need to explore the world, intuitively, independently, and enriched by immersive storytelling, all at a fraction of the cost of a traditional tour guide.
FAQ’s
Q1. What is a GPS tracking solution?
A GPS tracking solution uses the Global Positioning System to determine the real-time location of a person, vehicle, or asset. It allows you to monitor movement, generate reports, improve security, reduce operational costs, ensure vehicle safety, enhance driver performance, and increase overall efficiency.
Q2.Who can use GPS tracking systems?
Our solution is suitable for:
- Fleet and logistics companies
- Delivery services
- Schools and school buses
- Construction and equipment tracking
- Service and utility vehicles
- Cold chain transport
- Public transportation
Q3. How does your GPS tracking system work?
The system includes a GPS tracking device installed in the vehicle or asset, which sends real-time location data to our secure cloud platform. You can access this data through a web portal or a mobile app.
Q4. What features are included in your GPS tracking service?
Our solution includes:
• Real-time location tracking
• Route history and trip playback
• Geo-fencing alerts
• Speed monitoring
• Idle time tracking
• Driver behaviour monitoring (harsh braking, acceleration, speeding)
• Fuel usage and mileage reports
• Maintenance reminders
• Fleet performance analytics
Q5. Can I track multiple vehicles/assets at once?
Yes. Our dashboard supports multi-vehicle tracking with detailed views for each. Our dashboard is designed to support fleets of all sizes. You can group vehicles by department, location, or route.
Q6. Is the system accessible via smartphone?
Absolutely. We offer a mobile app for iOS and Android, giving you access to real-time tracking.
Q7. How do I install the GPS tracker?
We offer both plug-and-play devices (easy self-installation via OBD-II port) and hardwired options for professional installation.
Q8. Is it compatible with all types of vehicles?
Yes. Our devices are compatible with cars, trucks, bikes, buses, and heavy equipment.
Q9. Will the device interfere with my vehicle’s operation?
No. Our devices are designed to be non-intrusive and safe for your vehicle’s electronics.
Q10. How often is location data updated?
Most devices update every 1 to 2 minutes, depending on your subscription plan. However, we can customize the update frequency based on your specific requirements
Q11. Is my data secure?
Yes. We use encrypted data transmission and secure cloud servers to protect your data.
Q12. Can I access historical tracking data?
Yes. You can view up to 6 months of history reports.
Q13. What does the GPS tracking solution cost?
Pricing depends on the depends on the number of vehicles, type of device and service plan. We offer one-time purchase options and monthly subscriptions. Contact us for a customized quote.
Q14. Are there any hidden fees?
No hidden charges. All pricing details are transparent and provided upfront.
Q15. Do I need to sign a contract?
We offer both contract-based and non-contract monthly plans.
Q16. What should I do if the tracker stops working?
Contact our support team. We provide remote diagnostics, and if needed, device replacement under warranty.
Q17. Is there a warranty for the tracking device?
Yes. All devices come with a [1-year] warranty against manufacturing defects.
Q18. Do you provide customer support?
Yes. Our support team is available via chat, email, and phone during business hours.
Q19. Can your system help improve fleet performance and Reduce costs?
Yes. Features like route optimization and driver behaviour monitoring can significantly improve operational efficiency. By monitoring routes, idling, and driver behaviour, you can cut down unnecessary fuel usage, optimize delivery routes, and increase vehicle efficiency.
Q20. Can I set up alerts for specific events?
Absolutely. You can configure alerts and reports on:
• Speeding
• Geo-fence entry/exit
• Excessive idling
• Temperature alert
• Harsh cornering and harsh acceleration, and braking
• Unauthorized vehicle use
Q21. What is a GPS Temperature Monitoring System?
It’s a combined solution that allows you to monitor and record the temperature of cargo (like food, medicine, or chemicals) in real-time, alongside GPS location.
Q22. How do your temperature sensors work?
Our wired sensors are installed inside the vehicle’s refrigerated compartment. They continuously monitor the internal temperature and transmit data to the GPS tracker, which sends it to the platform.
Q23. What kind of products can I monitor with temperature sensors?
You can monitor any temperature-sensitive goods such as:
• Pharmaceuticals
• Frozen and chilled foods
• Flowers/plants
• Dairy products
• Chemicals
Q24. Can I set temperature thresholds?
Yes. You can define upper and lower temperature limits. If the temperature goes out of range, you’ll receive app, or email alerts.
Q25. How many temperature sensors can be installed per vehicle?
You can install multiple sensors per vehicle, depending on the number of compartments or temperature zones.
Q26. Do you offer a free trial or demo?
Yes, we offer free trials and live demos. Contact us to schedule one.
Q27. Is GPS tracking legal?
Yes, as long as the device is installed with the owner’s consent and complies with local regulations.
Q28. Do I need the driver’s consent to use a tracker?
It depends on the jurisdiction. In many regions, it’s required by law to inform employees or drivers about GPS monitoring.
